Privacy Policy

Last updated: September 2026

Information We Collect

When you request support through our form, we collect your name, email address, phone number, and a description of your printer issue. We also store a page-view counter in your browser's local storage — this data never leaves your device.

How We Use Your Information

Your information is used solely to provide technical support services and improve our website. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Protection

We implement appropriate security measures to safeguard your personal information. Support request data is retained only as long as needed to resolve your issue.

Third-Party Links

Our guides may reference printer manufacturers' official support sites. We are an independent support provider and are not responsible for the privacy practices of those sites.

Contact Us

Questions about this policy? Reach us through the support form or visit our contact page.